CRM Assistant

Adam Recruitment Ltd
18 Mar 2017
17 Apr 2017
Contract Type
Full Time
CRM Assistant | Professional Services | Liverpool
My client is a high profile and award-winning international professional services firm with a network of offices across the UK and globally.
They are looking to recruit an exceptional CRM Assistant to support the Digital Marketing Manager, the wider Business Development & Marketing team and business groups in the on-going implementation and development of a Firm-wide contact relationship management strategy.
Key responsibilities
*Perform administrative CRM task to maintain data standards
*Undertake data cleansing
*Maintain internal user accounts and provide help desk support to assist with training and education around the CRM system
*Manage the Firm's generic inboxes
*Undertake reporting
*Maintain process documentation for CRM best practice
*Act as specialist advisor in relation to CRM for marketing campaigns and events
*Be an advocate of CRM, promoting and encouraging best practice when liaising with end users
*Proactive recommendations to the Digital Marketing Manager for CRM initiatives
*Involvement in the ongoing development of the CRM platform.
*First line contact for Internal and external CRM relationships
*Day-to-day involvement in email marketing
*Involvement in CRM elements of all digital marketing activities
*Work with the wider digital marketing team to enhance the digital offering of the business overall
The successful candidate will have/be:
*Maths and English GCSE or equivalent - Grade C or above - essential
*Educated to degree level or equivalent - desirable
*Desire to work and develop data systems - essential
*Strong analytical skills and microsoft Excel skills - essential
*Experience of InterAction -desirable
*Experience of working in a legal services/professional services/ financial services environment - desirable
*Experience of email and or digital marketing - desirable