Telesales Advisor

Recruiter
USMAART Limited
Location
Stoke-on-Trent
Salary
17500.0000
Posted
18 Mar 2017
Closes
17 Apr 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

This is an exciting opportunity to join one of the UK's most well known household brands. Their state of the art contact centre is based in the city centre offering easy transport links.

A number of permanent roles have arisen within the telesales team and we are looking for experienced sales / contact centre advisor to join in April.

Working office hours between 8.30am - 5.30pm Monday - Friday with no evenings or weekends, 25 days holiday plus bank holidays, a contributory pension and a host of other benefits are available to successful candidates.

The following is an over view of what is required

  • Becomes the first point of contact potential new customers through outbound calling (with some inbound activity)
  • During initial telephone call, obtains qualifying information such as the customer's current provider and current expenditure, and then generates interest in the product.
  • Explains our services and the potential savings available, as well as answer any questions customers may have.
  • Follows up with proposals and closes the sale.
  • Confident in ability to make sales on a daily basis.
  • Delivers with a customer first mindset, building customer relationships to retain, develop and grow the business in the long term.
  • Works with colleagues to spot opportunities and challenges processes and practices for continuous improvement with the customer at the heart of decision making.
  • Decision making within agreed approval limits to include negotiation and discount limits.

Essential:

  • Track record of sales and ability to close deals, working within procedures
  • Resilient
  • Confident communicator, great articulation skills in terms of product
  • Team Worker
  • Tenacious, drive to achieve targets
  • Ability to adapt to different situations and potential customers

Attributes:

  • Customer Mindset
  • Performance Driven
  • Commercially Aware Decision Maker
  • Empowered

For more information and to apply - Please send your cv