Reservations Consultant - Chester

Recruiter
Travel Trade Recruitment
Location
Chester
Salary
16000.0000
Posted
18 Mar 2017
Closes
17 Apr 2017
Contract Type
Permanent
Hours
Part Time
Award-winning specialist travel company are seeking customer focused individuals, to join their successful reservations team in Chester! We are looking for you if you have a background in travel & tourism, or sales & customer service experience plus a keen desire to work in travel & tourism! Excellent starting salary package of up to £16k pa and earnings potential of circa £21k pa in your first year.

JOB DESCRIPTION:
- Taking Inbound calls from customers, helping with queries, providing holiday quotes and securing reservations
- Liaising with suppliers to ensure maximum sales for their products
- Offering excellent customer service, dealing with questions via Live Chat and Email, encouraging online or phone based sales
- Earning bonuses based on achievable quality of service based KPIs
- Working shifts over 5 days between 0900-2000 (to 2100 in peak season), across 7 days trading.

EXPERIENCE REQUIRED:
We are ideally seeking candidates with previous experience of working in the travel industry, with excellent customer service and sales experience. Those who have not worked in Travel & Tourism, but have worked in a sales call centre previously and who are keen to get into travel will also be considered!

THE PACKAGE:
Starting salary is to £16k pa with a first year OTE of £21k pa and additional shift allowance. Consideration will be given to candidates who are looking for full time hours or part-time hours (minimum of 20 hours a week and must be able to cover shifts).
- Excellent career prospects for high achievers
- Fabulous holiday benefits (discounts and travel insurance!)
- Contributory Pension
- Private Healthcare
- Great location in Chester City Centre
- Discounted Park & Ride passes
- Great working environment

INTERESTED?
Please follow the instructions to apply, attaching your CV. For further questions, please contact Claire on or email