FM Service Delivery Manager

Silverbirch Resourcing Ltd
18 Mar 2017
17 Apr 2017
Contract Type
Full Time

An amazing opportunity to work for a leading Services and Consultancy firm with a global presence.

You will be responsible for co-ordinating, supporting and assisting the FM Service Delivery management team across all aspects of the teams responsibilities:

  • Support, assist and co-ordinate contract mobilisation and supply chain performance management activity
  • Manage small suppliers to in order to gain experience of supplier management and contract management activities
  • Identify positive / negative trends in performance using available data to find continuous improvement opportunities to reduce cost, improve quality and performance and take proactive corrective action where necessary
  • Attend formal and informal meetings with the Supply Chain
  • Providing training and awareness sessions on required SLAs and KPIs
  • Undertaking evidence of contract management audits within SharePoint
  • Co-ordinate the contract governance activity of the supply chain
  • SharePoint population and support
  • Take and prepare minutes
  • Co-ordinate team dairies
  • Ensure all documents ready for key supplier and client meetings
  • Adhoc and regular administrative duties

You will have the following skills:

  • Demonstrable relationship management skills with strong team ethic and peer support experience
  • Strong stakeholder engagement skills with the ability to communicate at all levels of an organisation
  • Ability to be detail orientated as well as understanding the strategic importance of business activities
  • Demonstrates a systematic approach to tasks and measures progress against plans
  • Ability to work as part of an integrated team or individually as required
  • Effective communicator both verbal and written with ability to produce accurate and timely reports
  • Good Word, Excel  and Outlook skills
  • A track record of identifying the need for additional systems and processes
  • Has worked in roles where he/she has had to accept responsibility for data accuracy within own remit and work area and compliance with company and or legal requirements 
  • Proven track record in identifying efficiencies and implementing strategy to streamline office operations / administrative functions
  • HSE awareness