Projects Administrator (Part-Time)

Triodos Bank N.V.
18 Mar 2017
17 Apr 2017
Contract Type
Part Time

Our Business Analysis & Process Improvement Team supports delivery of scalable, customer value-driven operations, and in doing so champions and drives an organisational culture of continuous process improvement. Due to our continued growth and expansion, we are pleased to be recruiting for a Change Co-Ordinator to join our team on a part time basis of 3 days per week.

Reporting to the Business Change and Process Improvement Manager, this role coordinates the change project portfolio function for the UK branch to ensure we manage multiple change initiatives from projects through to quick win activity in the most effective way, providing structure and oversight for stakeholders and delivery teams. Other responsibilities include to:

  • Check the quality of incoming change requests and associated documentation, recommending fixes where appropriate
  • Track the progress of change requests and maintain communications with requesting stakeholders
  • Act as the first point of contact for Change, ensuring that all stakeholders are aware of the high level planning, scheduling coordination and communication of Changes
  • Maintain key branch change control documents (e.g. pipeline, Project Mandate Tracker, Project Calendar, Project Resource Planner)
  • Gather and analyse information on resource requirements for projects and change requests
  • Produce status reports management information with supporting analysis where required (including Branch wide Process Improvement tracking)
  • Organise Change Board meetings
  • Record, present and circulate minutes of meetings
  • Form and manage relationships between the Business Change Board and key stakeholders across the business including department heads, ICT development teams and subject matter experts
  • Check the alignment of the project portfolio and change being delivered against the UK Branches strategic business plans, highlighting any discrepancies
  • Project budget reporting and tracking
  • Project management training administration
  • Collation of Operations departmental reports and production of aggregated report for CMT

This is a great opportunity to join the team on a part time basis of 3 days per week. To be successful in this role, you will have:

  • Previous experience in co-ordinating project portfolios / programmes of work
  • Good working knowledge of MS Office products (e.g. Excel, Word, Powerpoint)
  • Good verbal and written communication skills, the ability to interact professionally with a diverse group including department heads, ICT development teams and subject matter experts
  • Attention to detail, customer focus and the ability to engage in multiple initiatives simultaneously
  • Strong planning, prioritisation and personal time management skills and the ability to meet deadlines
  • Experience in forming and managing relationships

In return for your commitment and hard work, you will receive a competitive basic of between £20,000 to £25,000 (pro rata) depending experience, plus a benefits package including:

  • Non-contributory pension scheme from your first day of 5% in year 1 and 10% from year 2 onwards
  • Life Assurance - x 4 basic pay
  • Income Protection - 75% of basic pay after 13 weeks sick and following six months service
  • Wellbeing - £50 a year to spend on a hobby, interest, pampering or something else to improve your wellbeing
  • 25 days (FTE) plus bank holidays per annum
  • A buy and sell holiday scheme of up to 5 days (FTE)
  • Voluntary benefits, including discounts and childcare vouchers

Please note, Triodos Bank reserves the right to bring forward the closing date of any of its job vacancies in the event that we receive a suitable number of high quality applications from which to make a shortlist. Therefore, we recommend that you apply for one of our roles as soon as possible rather than wait until the published closing date. Triodos Bank is a Living Wage employer and embraces diversity in the workplace.