Motor Claims - Total Loss Advisor

Recruiter
Asure Recruit
Location
Chelmsford
Salary
19000.0000
Posted
18 Mar 2017
Closes
17 Apr 2017
Contract Type
Permanent
Hours
Full Time
Motor Claims - Total Loss Advisor

Location: Chelmsford

Salary: £19,000

Hours: Monday- Friday 8:30 am - 5pm

THE COMPANY

Do you want to work for a company that provides you with a fun and vibrant working environment, who supports you with training and development opportunities and encourages reward and recognition? They pride themselves on being one of the top 100 companies to work for in the UK, with lots of fantastic benefits and bonuses, for working with them. For instance:

• Company Benefits (competitive pension scheme, 22 days holiday, sick pay and life assurance)
• Dress down Fridays
• Voucher giveaways
• All-inclusive events

JOB ROLE

Overview:

Negotiation and settlement of total loss valuations and pre-accident valuation disputes based on reports provided by in house engineers, independent motor engineers, Copart or third part intervention cases.

Responsibilities:

• Negotiation and settlement of pre-accident valuations of motor vehicles (car, bike, CV or other specialist vehicles)
• Perform within departmental targets
• Working in line with Group policies

THE SUCCESSFUL CANDIDATE

• Essential: Excellent written and oral communication skills
• Essential: Outstanding customer service
• Essential: Calm and pragmatic approach to dealing with customers
• Essential: Negotiation and influencing
• Essential: Ability to manage difficult situations
• Desirable: Understanding of Insurance principles & practices
• Desirable: Good general knowledge & interest in motor vehicles.
• Results Focused
• Proactive
• Strong prioritisation skills