Account Manager (Sales) - Leatherhead

Carlton Recruitment
18 Mar 2017
17 Apr 2017
Contract Type
Full Time

Account Manager (Sales)

Our outstanding client is currently seeking a highly motivated Account Manager to join their dynamic management team based in Leatherhead. This position offers outstanding career development opportunities for able people who share the "can do" philosophy, determination to be the best in their chosen market and who have the drive to contribute in a very fast moving, rapid growth environment. Your role will include:

  • Growing the business, through focusing on client retention, and identifying and successfully acquiring new business opportunities
  • Being responsible for achieving realistic new business sales targets and will be measured, ranked and closely monitored through agreed KPI’s

Key Responsibilities

  • Undertaking a combination of marketing activities, prospect identification, telesales and targeting
  • Planning initial prospect contact, identifying and negotiating contract closure
  • Visiting and speaking with clients. Undertake sales visits to new and existing clients which may require frequent travel in UK
  • Assisting them in reviews of their contracts and providing information and advice
  • Managing discussions with them about their future strategy
  • Explaining price rises and new services
  • Ensuring that sales discussions are closed appropriately this requires an understanding of the contracting process and our Terms & Conditions
  • Working closely with the Sales Director and Commercial Director to manage the contract process
  • Providing accurate reports and documentation to the Management Team to enable informed decision-making and financial control
  • Meeting KPI’s and agreed sales targets
  • Quickly grasp and understand the sales procedure including all aspects of the niche market we operate in and to absorb a full understanding of our services and how they are delivered
  • Canvass leads, perform telesales calls, and forge relationships and inroads with key decision makers to be able to create new business opportunities
  • Set up and arrange appointments with existing and new clients. Manage your own diary bearing in mind our clients are nationally based
  • Prepare customer proposals/ quotes using a bespoke CRM system and answer any client queries as appropriate

Personal Specification

  • Educated to degree level or above in a business or marketing related (ideal)
  • Must have relevant work experience within a similar sales / business development role, along with a thorough understanding of the principles of sales and relationship building
  • The personal ability to sell the contracts in a seasonal business and a challenging budget restricted environment is essential
  • In-depth experience of working with a varied and demanding client base and be well able to deal confidently with staff at all levels is essential
  • Must have relevant experience and a good understanding of the property/ facilities management environment or NHS/ public sector markets and be able to determine accurately potential sales/ business development opportunities
  • Must have exemplary client relationship management skills, possess proven relationship building skills and be responsive to customers' requests
  • Must have B2B sales experience
  • Good IT skills, confident user of CRM systems with strong knowledge of MS Office (Advanced Excel), experience of formulating email campaigns and able to use web based systems
  • Self-starter, professional, first class interpersonal skills with high energy and enthusiasm
  • An excellent communicator, good team player, who possesses strong client relationship building skills
  • Must be articulate, have clarity in all written materials and the ability to present sales propositions effectively and persuasively is vital
  • Must possess exceptional accuracy skills, be detail focused with strong project planning, organisational and business writing skills
  • Flexible with work time. Able to perform out of hours duties, travel as necessary and perform weekend work if required
  • Ability to work independently and under pressure in a fast moving environment, dealing with staff at all levels in the organisation through to senior company executives
  • Must possess a clean, valid driver’s licence

Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.