Call Centre Agent, Bolton - £15,000 (OTE £21,000)

Recruiter
DMD Recruitment LTD
Location
Bolton
Salary
15000.0000
Posted
18 Mar 2017
Closes
17 Apr 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

We are currently recruiting on behalf of our client, a strongly established mis-sold investment company based in Bolton. They are seeking a call centre agent to join their ever expanding team. Extremely successful in this specialist area of the financial industry, this client has introduced a radical new way of assisting clients with miss-sold investment. They are looking for someone who in brief, sounds great on the phone, has a 'can do’ attitude and is highly proactive.

Key Accountabilities:-

  • To act as first response to incoming claims, whether this be by telephone or via the company website.
  • Calling clients who have expressed an interest in the company’s services.
  • Contacting potential clients through leads provided who have potentially been given poor and miss-sold advice in the past, generally from banks.
  • Identifying those people that may benefit from the company’s service and passing them over to an experienced Senior Claims Adviser.
  • Assess whether clients have a viable case to progress with.
  • To hit targets and go the extra mile.

What they are looking for:-

  • Simply, someone who is comfortable picking up the phone.
  • You must be driven, proactive and eager to succeed.
  • Experience in a call centre is preferable.
  • Someone who has worked with Mis-sold investments or in a claims/financial services sales environment before is ideal.

What they can offer you:-

  • A fantastic way to step into Financial Services without the qualifications.
  • A superb bonus structure, offering an OTE of £500 per month.
  • Career progression and the opportunity to earn a fantastic OTE salary.