Accountant - Fund Experience - Global Company - London

Chikara Consulting Ltd
18 Mar 2017
17 Apr 2017
Contract Type
Full Time

My client is a leading fund administration company looking to recruit an experinced Senior Accountant to their head office in central London.


To ensure that your team services your clients as effectively as possible by making sure that staff are adequately trained and understand their roles and responsibilities. Provide support to your team to ensure deliverables are met and clients are happy with the service provided.

Be a point of escalation for clients and staff within your team. Responsible for motivating your team and helping to plan career paths for team members.

To continually look for ways to improve the team’s processes and support initiatives to help move the department forwards.


Responsible for overseeing the smooth running of relationship with designated clients.

Ensuring that work is appropriately allocated across the team both to meet client deadlines and provide development opportunities for individuals within the team.

Ensuring that the team receives constructive support and are trained adequately to carry out their role effectively

Assist and resolve technical and operational issues raised by the team

Perform first or second reviews of designated client accounts and for other teams as required

Actively identify ways of improving the efficiency and minimising the risk

To be a role model to all Client Service staff Tasks / Duties Client Delivery

Responsible for ensuring the team provides a quality service to all clients which will include one large or technically complex client.

Ensure that second reviews are completed on files and where necessary first reviews (although Client Services Accountants are expected to do the majority of first reviews)

Ensure all reviews are completed to acceptable standards

To be the first point of escalation for client queries and to ensure these are effectively managed through to resolution.

To be the escalation point of contact for less complex clients

Ensure direct reports are managing work and resources to hit deadlines as per quarter end timetables

Perform second review of KPIs to ensure they are developed, implemented and reported quarterly in accordance with SLAs

Have oversight of the audit process and tax reporting process, ensuring that both are completed smoothly for designated clients

Ensure Accountants are maintaining regular contact with clients through weekly phone calls and weekly emails detailing upcoming deliverables

Management of Team

Responsible for managing 1-2 Accountants with an overall team size of 4-7 staff

To be the first point of escalation for all technical queries raised by team Assistant Accountants and Accounts

Developing Assistant Accounts’ technical skills to ensure they have a clear understanding of all technical aspects of their clients

Ensure Accountants are training their staff in all technical and operational client areas

Reviewing team’s work allocation for areas of spare capacity

Develop Accountants’ ability to evaluate their team for areas of improvement (productivity and risk control) and spare capacity

Proactively identifying areas of departmental improvement and escalating to line manager suggesting appropriate courses of action

Team holiday approval (in consultation with Team Leader where applicable)

Prepare monthly report detailing progress of team for board report

Conduct all Return To Work interviews for direct reports on their first day back from illness

Conduct appraisals, agree Personal Development Plans and set objectives of direct reports in agreed timescales. To ensure this is also met for all team members

Actively participate in the succession planning process with Team Leader or Associate Director

Personal Development

Agree personal development plan with line manager including dates of review and act upon accordingly

Review operational processes for areas of improvement and inefficiency.

Escalating such areas and suggesting remedial measures

Ensuring all checklists and procedures are followed at all times

Ensuring client checklists are appropriately tailored for client specific risks

Report any breaches, complaints or errors to Line Manager and Compliance officer promptly.

Ensure compliance report is updated on a timely basis

Ensure action points from Internal Audit and error reports are cleared


2 years post qualified Accountant or qualified by experience

Strong knowledge of Private Equity Industry and Fund Administration Sector

Strong Excel skills including understanding best practices in reviewing financial models

Experience of providing services to multiple clients and managing client relationships

Excellent organisational, prioritisation and interpersonal skills

Experience of managing trainee accountants

Experience in developing individuals up to the standard required of a Client Services Accountant

Good communication skills with Senior Management and other internal departments

Can do attitude, ability to cope with tight deadlines and working under pressure