Customer Liaison Executive - Claims Management

Callidus Consulting Limited
18 Mar 2017
17 Apr 2017
Contract Type
Full Time

Customer Liaison Executive - Claims Management CJ2171

Salary - £25k plus the use of a company car when required

Basildon, Essex

The role
This is a permanent full time role working with insurance customers (primarily on their premises ) to identify any learning needs and facilitate training on the company bespoke system as well as helping resolve any backlog of vehicles. You will also liaise with the Credit Controller and follow up on any outstanding debts as well as assisting with salvage concerns or any other outstanding issues including complaints. The role will involve travel throughout the UK to visit customers and will include some over night stays. For the right candidate, this is an excellent opportunity to work in a successful company with a dedicated team of professionals, to really make a difference and ensure the business continues to grow and succeed.

About You
With a background working in an insurance claims environment, you have experience of training others to use IT systems and helping them get the best use out of bespoke software. Your IT skills are excellent and you can quickly develop excellent system knowledge. You are a highly effective communicator with a great eye for detail and in addition you are approachable, self motivated, adaptable, organised, resilient and able to work independently. You must have a full driving licence.

The Company
Pioneering, successful and well established salvage business with the resources to cope with any UK volume. They process many thousands of vehicles every year - providing an outstanding salvage collection and disposal service for the UK’s top insurance, fleet and accident management companies. Now part of a highly dynamic tech driven global automotive services provider with £billion revenues.