Product Support Specialist - Drives and Motion

Easy Web Recruitment
18 Mar 2017
17 Apr 2017
Contract Type
Full Time
Product Support Specialist - Drives and Motion 

Since 1978 our client has successfully established itself as one of the UK`s leading distributors of industrial automation and control products. Over an impressive period of sustained and continuous growth, they have secured a nationwide network of sales locations employing over 250 personnel. The company has expanded by focusing on providing customers with the very best choice of products from leading manufacturers from around the world packaged together with a range of value-added services. 

Position: Product Support Specialist - Drives and Motion 
Location: North West and South / South West 
Job Type: Full Time, Permanent 
Hours: 9.00am - 5.30pm 
Salary: £34k - £38k per annum, dependant on skills and experience 
Benefits: Cash for Car Scheme / Company Car; Private Medical Insurance; Health Care Cash Plan; Matched Contribution Company Pension; Group Life Assurance; Childcare Vouchers; People-value Discount Scheme; Free Parking. 

About the role: 

The Product Support Specialist will be responsible for providing technical knowledge, advice and support to external customers, to develop profitable Drives & Motion sales growth within the client's owned accounts, in line with company targets. The role will consist of developing existing accounts and new business development targets and providing technical solutions to application challenges. 


- Responsibility for the profitable growth of the Drives & Motion business in their relevant geographical area. 
- Manage the day to day sales activity of Drives & Motion products. 
- Instrumental in converting New Business development opportunities and priority target accounts. 
- Offer training, advice and assistance to their local branches. 
- Attend joint customer visits with Routeco Sales Engineers, Sales Managers and Rockwell Account Managers to all accounts. 
- Ensure own level of personal development and product knowledge is kept up to date. 
- Communicate and interface with all other branches and departments on commercial issues and portray a professional image at all times. 
- Accountable for personal development and contribute to the evaluation of performance in line with Routeco’s core competencies and learning and development framework. 

About you: 

- The job calls for a person who enjoys dealing with people, creating and maintaining relationships as well as making a good impression both personally and for the organisation. 
- A good level of education is required; HNC / HND in electrical engineering (or equivalent electrical engineering qualification) would be advantageous. 
- Extensive knowledge of Drives, Motion and architecture is required. 
- Experience in similar sales / customer service environment. 
- Ability to provide practical solutions from within the product range, solve problems and look for continuous improvements for both the customer and the company. 
- Persistence and flexibility to see a job through to conclusion. 
- Ability to work under pressure and exhibit exceptional commercial acumen. 
- Demonstrate the products features and the integration with PLC’s so programming knowledge of Rockwell Logix 5000 would be an advantage. 

You may have experience of the following: Product Support Specialist, Drives, Motion, Rockwell Logix 500, Technical Support, Electrical Engineering, Client Support Specialist, Pre-Sales Consultant, Subject Matter Expert, SME, Technical Consultant etc. 

This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.