Call Centre Customer Service Inbound Administrator

Recruiter
Zoek
Location
Manchester
Salary
8 per hour + Paid Weekly
Posted
18 Mar 2017
Closes
17 Apr 2017
Sector
Education
Contract Type
Permanent
Hours
Full Time
Job Title: Customer Service, Inbound, Call Centre
Job Type: Temporary/Temp to Perm
Industry: Call Centre and Customer Services
Location: Manchester City Centre
Salary: £8.45 per hour

We are currently looking for Customer Service Advisor to work within a busy call centre environment based in Manchester City Centre. We are recruiting Customer Service Advisors to work in a fast paced call centre and are looking for individuals who are passionate about delivering excellent customer service.

Hours of work:
Monday Friday between 8am and 8pm
Saturday and Sunday between 9 am 5pm

Working 37.5 hours per week, 5 out of 7 days

Benefits:
* Costa Coffee on site
* Subsidised canteen
* Fantastic social environment
* State of the art call centre
* Dedicated training suites

The Job:
* Act as first point of contact for customers who require assistance with their accounts
* Understand and carefully listen to the customers needs, and look for opportunities to introduce addition services
* Deliver high standards of product knowledge and service to ensure customer satisfaction is always achieved
* Show initiative to drive new ideas and adapt to new ways of working
* Communicate clearly with internal and external contacts
* Always treat customers fairly and follow regulatory rules

Requirements:
* Excellent Computer Skills
* Strong communication skills
* Have a strong understanding of investigations and decision making
* Be a highperforming individual with proven experience of working with other
Colleagues, to achieve and meet the companys objectives

If you have experience in Customer Services, then this could be an excellent opportunity for you to work at an exciting company.

If you match the requirement please contact Donnie Mathers on #### .

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

. Advertised through Zoek. Ref:42811