FRONT OF HOUSE MANAGER - West London - 23,000
FRONT OF HOUSE MANAGER
A leading company with an enviable client portfolio! We are recruiting for a high-end commercial contract in West London.
As the Front of House Manager, you will deliver a seamless and integrated service within the reception area in order to receive and manage staff and visitors in an efficient and customer-friendly manner.
- Understand, anticipate and deliver customer (internal and external) needs while building effective relationships
- Positively respond to both our internal and external customers through effective communication and personal accessibility
- Providing excellent customer service, by managing client expectations and ensuring information is communicated between the team and customers
- Liaising with client on a variety of matters and attending to their needs whilst maintaining a strong working relationship
- Understand procedures and processes and operate them to the required standard
A good basic education is essential, with at least GCSE passes in Maths and English or equivalent
Higher educational qualifications to ‘A’ level/HNC/D or degree would be beneficial or equivalent
Excellent PC-based skills, with experience in Word/Excel and Outlook – intermediate to advance level
PowerPoint and CAFM systems would be an advantage
3 years’ experience in a similar role
Previous experience in a customer-facing role using operating systems such as Concept software
Must demonstrate a strong sense of customer focus
Excellent verbal, and good basic standard of written, communication skills
Self-motivated and systematic
Committed to customer service delivery
Reliable and committed
Confidential and discrete approach
Interested in this great challenge? Contact Gemma with your updated CV
At COREcruitment we are experts in recruiting for the service sector. We currently have over 700 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia. To view other great opportunities please check out our website at COREcruitment or call us on for a confidential chat about upcoming opportunities.
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