Insurance Sales Executive, £18k - £25k - NORTHAMPTON
Position: Sales Executive
Location: Northampton (NN1)
Salary: £18,000 - £25,000 per annum
Hours: 8:30am - 5:45pm Mon-Fri, One day 11:00am - 20:00pm, one in four Saturday’s 9:00am - 16:00pm
Experience: Insurance, Sales, Telesales, Broker, B2C, Customer Service, Cert Cii
An award-winning insurance brokerage in Northampton with a reputation for outstanding customer service is looking to recruit a Sales Executive to join their team.
These guys are a leader within the field of insurance. Founding in the 1960's, they boast over 80 High Street branches and a whole host of awards that recognise their part in offering near perfect levels of customer satisfaction. Insurance is a saturated market, many of its competitors offer an impersonal experience and jargon that overwhelming and often forced upon a customer under duress.
With these guys, everything is about the customer. There are no scripts and no stone is left unturned. Insurance in plain English! A tailored service to suit every customer is vital, therefore you will need to both recognise the importance of customer satisfaction and the need to relationship build.
The role of Sales Executive is a face to face sales position in branch that combines both face to face and telephone engagement in a bid to understand your customer requirements in a bid to source and secure the best quotes from a range of suppliers.
You will need to be motivated to progress internally and have a genuine interest in developing a career within the field of insurance. It is vitally important that the successful Insurance Sales Executive is a team player who goes the extra mile with colleagues, customers and clients in a bid to buy into the company ethos for outstanding customer service.
If you have experience within the field of insurance, you hold your Cert Cii, or you have a transferrable skills and experience, we would love to hear from you!
Providing outstanding service since the 1960's and with over 80 High Street branches, these guys are one of the most successful independent insurance brokerages around.
Buying insurance is typically a very impersonal experience. Call centres tend to 'process' callers and comparison websites expect you to do all the work, this approach negates the important component of insurance by way of offering little or no tailored service to suit your needs. The customer is often an afterthought.
Boasting over 600,000 customers across business, personal, property, home, pet, travel (and more!), these guys are as you'd expect that much better than their competitors. There are no telephone scripts, no automated call management systems, no complicated jargon... Just simple customer service (which makes all the difference!).
- A personable and happy person to be around!
- Outstanding communication skills
- Able to recognise the importance of relationship building and the needs of the customer
- Experience of telesales (B2B or B2C)
- Consultative approach to selling
- Ability to create additional opportunities and cross-sell these
- Highly motivated and have the ability to make/receive large volumes of calls
- Hold Cert Cii exam or willingness to sit this (funded by company)
- A genuine interest in forging a career within the field of insurance
Thompson & Terry Ltd is a recruitment consultancy specialised in the sourcing of Sales & Marketing professionals within Oxfordshire. No terminology used in this advert is intended to discriminate on the grounds of race, age or sex.
PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately your application has been unsuccessful at this time.