Arrears Officer

Stellar Select Limited
18 Mar 2017
17 Apr 2017
Contract Type
Full Time

We have 4 Arrears Officer vacancies with a company based in Ipswich due to massive change and expansion. Our client is a specialist mortgage and loan servicing business and are offering up to £20,000 plus benefits for experienced Arrears Officers.

Responsibilities for the role of Arrears Officer

  • Manage a caseload of borrower accounts from 1 day in arrears through to litigation
  • Ensure information relating to borrowers and loans is current and accurately recorded
  • Receive and resole loan queries
  • Work with borrowers to ensure arrears are brought up to date
  • Assist with project as defined by the arrears manager

Experience required for the role of Arrears Officer

  • Financial services experience
  • Customer contact and negotiation
  • Be willing to study the CeMAP

Salary: Up to £20,000 plus benefits and annual bonus
Location: Ipswich

Hours: Shift work between the hours of 8.30am and 8.30pm Monday to Friday. (One late shift per month). Please note you will be required to work 1-2 Saturdays per month working the hours of 9am to 1pm (this will be paid as over time at time and a half)

For more information regarding the role of Arrears Officer please contact us on
Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days