Are you gearing up for a new career? If you want to work with one of the UK's biggest and most successful motor retailers with the most up to date equipment, diagnostic technology and tools, why not come and join us. You will benefit from operating in a prestige franchised environment where standards are high and delivering quality and service to the customer is paramount. Take control of your own ability to earn. Benefit from our investment in training and join a team who are going places.
Farnell Jaguar is one the top performing motor retail groups in the country and represents the Jaguar brand that is regarded as the absolute pinnacle of cutting edge luxury and 'award winning' motoring.
What makes us so successful? Customer and colleague satisfaction. It is at the forefront of everything we do and we are relentlessly investing in both our facilities and the quality of our colleagues with structured training, mentoring and remuneration packages that reward the very best. That`s why salary is negotiable for the absolute right person for this role!!
Like us, you know that customer service isn't just about providing a service - it`s about building warm, trusted relationships so our customers are not just having their vehicle serviced by us they are also buying into the lifestyle and experience that comes with that. Sure, your role is also about meeting targets but more importantly, it`s about identifying what our customers really want and need, then matching the service we provide to their needs. It`s about making the whole customer experience phenomenal so our customers feel and know they are valued and special to us.
As a rapidly expanding business we are constantly looking for experienced and talented vehicle technicians to help us achieve outstanding Customer Satisfaction. Ideally you will have Franchise experience; however, manufacturer training will be on-going for the successful candidate. You will possess a relevant formal qualification (City & Guilds / NVQ Level 3) as a minimum requirement for this role. Manufacture experience is necessary. This opportunity is ideal for an individual who is looking to progress their career within a prestige branded environment and has the desire and ability to deliver outstanding customer satisfaction results and to work to and achieve targets and objectives.