Mortgage Helpline Adviser

Recruiter
SVC Group
Location
Colchester
Salary
17500.0000
Posted
18 Mar 2017
Closes
17 Apr 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Mortgage Helpline Adviser

Our client is looking for a Mortgage Helpline Adviser to join their growing team in Colchester. The successful candidate will need to provide quality mortgage guidance and book qualified appointments for the Mortgage Advisers to attend.

Key areas of responsibility:

• Qualify potential house buyers before booking appointments for the Mortgage Advisers
• Provide highest quality customer service to customers and clients
• Work to and achieve targets
• Follow regulatory standards
• Ad hoc duties when required by Line Manager

Key Skills:
• Analytical skills, able to thoroughly explore and assess a customer’s financial circumstances in a timely manner
• Articulate skills, able to explain complex concepts to customers and clients
• Target driven, focused on meeting and exceeding individual and team targets

Ideal experience and Qualification:

• Proven track record of achieving exceeding targets
• Financial services background desirable
• Telephone Sales experience would be ideal

Salary: starting salary of £17,500
Hours: on a shift basis (9am-6pm, 10am-7pm or 11am-8pm) plus every other weekend
Holiday: 20 days plus bank holidays