Secured Loan Customer Underwriter ( Multiple positions available )

Recruiter
ONE PLAN RECRUITMENT
Location
Blackpool
Salary
16000.0000
Posted
18 Mar 2017
Closes
17 Apr 2017
Contract Type
Permanent
Hours
Full Time

Secured Loan Case Manager

£16,000 - £18,000 p/a Basic with maximum OTE (£19,200 - £21,600)

Working Hours

9.00am - 7.00pm - Shift patterns on a weekly rota. Some Saturday working may be required

Holidays

22 Days Start - increasing to maximum 25 days per year with service

Due to continued success and growth plans, our client is looking at recruiting several Secured Loan Case Managers.

As a Secured Loan Case Manager, you will be responsible for processing and managing a pipeline of customer applications ensuring that the application is underwritten in accordance to company policy, procedures and regulatory guidelines.

Main Duties include:

- Accurately underwrite applications in line with Lending criteria and processing guidelines

- Conduct affordability assessments

- Ensuring that all relevant paperwork is accurately completed

- Liasing with clients and external providers, following up missing documentation

- Managing your own pipeline of cases within agreed service levels and KPI’s

- Working within regulatory requirements, ensuring a fair customer outcome.

Minimum required experience

- Excellent communication skills

- Excellent word processing and IT skills

- Experience of phone based customer service

- Organised and able to prioritise workload

- Flexibility to work in a fast paced environment

- Excellent attention to detail

Ce-Map qualification and experience in financial services desired, although not essential.

Training Provided

- Full company induction programme

- Regular monthly training courses

- Ce map qualification

- Monthly 121’s and Personal Development Plans