Internal Sales

18 Mar 2017
17 Apr 2017
Contract Type
Full Time
The Internal Sales person is responsible for delivering service to the customer and ensuring that the Manager is fully supported. The person will have responsibility for the efficient and accurate provision of quotations, order management and expediting, escalation management and resolution from the day to day business.

Principal Responsibilities
*Respond to, prepare and submit quotations in line with customer deadlines, using email, telephone or hard copy
*Proactive management of workload to ensure maximum conversion of quotations
*Develop & maintain relationships with site contacts and an understanding of their business and challenges
*Enter sales orders onto the company ERP system (rev7)
*Support & contribute to branch Key Performance Indicators
*Carry out administrative tasks as requested by Insite Manager in line with the company business procedures in order to maintain ISO accreditation
*Support face to face customer engagement where necessary

Key Challenges
*Managing a high workload through from receipt of enquiry to placement of purchase order
*Building & maintaining quality relationships both with team members and with key customer contacts
*Continually improving work processes and procedures
*Working to strict deadlines
*Managing multiple tasks
*To support company profit and growth targets as needed through effective supply chain management

Required Experience/Skills
*Experience gained working within a customer service, sales, or purchasing role
*Good understanding of Information Systems and proven ability in the use of M/S Office (Excel, Outlook & Word)
*Ability to work independently or as part of a team
*Problem solver
*Logical thinker & ability to review issues from differing viewpoints
*Able to prioritise a varied workload to meet operational demands
*Flexible working approach to ensure deadlines are achieved

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.