Customer Quality Engineer

Recruiter
CDM Recruitment Limited
Location
Sunderland
Salary
35000.0000
Posted
18 Mar 2017
Closes
17 Apr 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Our client is a leading manufacturer in the automotive sector. We're now looking to recruit a Customer Quality Engineer. This a permanent role requiring demonstratable similar experience gained with this sector.

Purpose of Role:

Provide the interface with customers and plant. Work closely with our customers to improve satisfaction levels.

Key Activities:

  • Liaise with customers and manage expectations
  • Carry out Quick Response Concern management (QRCM) activities
  • Create and issue customer PPAPs
  • Translate Customer specific requirements into workable business processes
  • Lead process improvement activities
  • Support ISO16949 activities

Knowledge & Skills:

  • Experience of Customer management (preferably within automotive sector)
  • Must have a working knowledge of TS 16949
  • Communicate effectively in a team, internally and externally at all business levels
  • Be able to translate Standard requirements into a workable business policies and procedures
  • Willingness to travel (often at short notice)

Qualifications /Experience Required

  • HNC/Degree educated (preferably engineering discipline)
  • Concern management (preferably 8D)
  • Must be experienced of working with standards
  • 2+ years experience of working in a disciplined systems environment
  • Six sigma Green Belt trained (preferable)