Digital Account Manager in Maidstone
Our client is a leading digital agency, with offices across the UK. We provide a specialist ecommerce and digital marketing service to clients all over the UK and further afield. They have three job openings for Account Managers to work in their Maidstone office.
You’ll become a key Account Manager, and will be an essential point of contact for your designated accounts.
You will provide a seamless and first rate service, which will include managing projects from the initial brief through to the final delivery and management of ongoing campaigns.
The ideal individual will have a good understanding of the online channel and experience to deal with businesses who use their websites as mission critical business tools.
Role Key Points
Maintain a constant stream of communication with your clients and ensure that client needs are consistently addressed
Demonstrate up to date and accurate knowledge of their accounts
Work towards client KPI’s and objectives at all times
Ensure the on-time delivery of all deliverables to meet business and client expectations
Maintain a commercial focus at all times
Ensure that all activities are carried out in accordance with internal processes and procedures
Work collaboratively with the relevant teams to ensure that all client objectives are upheld, and the most appropriate solutions are identified on an on-going basis
Grow the accounts and retain clients
What are we looking for?
Excellent communication skills. We need you to speak to clients and strike up long term account relationships with them. You must have strong people skills, be approachable and handle client demands fluidly.
Previous experience in the digital channel, understanding ecommerce would be advantageous but we will provide training.
Unbeatable project management skills - you will need to keep several plates spinning at once!
The ability to observe situations and solve problems using lateral thinking.
In return, you can expect a hefty benefits package including:
Minimum 24 days holiday
Relaxed and Employee focused working environment
Plus much more!
Salary of £20,000 to £35,000 depending on experience
Renato Recruitment is acting as an Employment Agency for this role.