Senior Care Supervisor

Recruiter
Care Outlook
Location
London Borough of Hillingdon
Salary
16000.0000
Posted
18 Mar 2017
Closes
17 Apr 2017
Sector
Public Sector
Contract Type
Permanent
Hours
Full Time

Senior Care Supervisor - salary negotiable

Care Outlook Ltd

Responsible for: Providing Quality Monitoring of care services in accordance with Company Policy & Procedures.

To ensure personal and practical care needs of service users are met, liaising where necessary with the office and other professionals.

Car Driver/ NVQ 2/3 Health and Social Care

1. Main Responsibilities

  • To manage the quality monitoring, reviews of all service user in accordance with Company Policy & Procedures, aims and objectives.
  • To liaise and organise with Care Coordinators quality monitoring of services e.g carer spot checks, field observation, monitoring visits in accordance with Company Policy & Procedure.
  • To ensure all statutory requirements for the service are met e.g. Health & Safety, Moving & Handling.
  • To assist Care Coordinators in carrying out reviews of service users care services in line with company procedure.
  • To ensure that all Services Users have in place the necessary documentation and information required for homecare workers to carry out their duties.
  • To respond to a situation where a concern / complaint has been reported.
  • To observe good practices and report any unusual occurrence to Care Coordinator as soon as possible.
  • To assist the Operations Manager in ensuring that all quality standards, complaints and comments are dealt with in accordance with Company Policy & Procedures.

2. General Responsibilities?

  • To ensure homecare workers carry out their duties and responsibilities effectively and sensitively and in accordance with the care plan.
  • To ensure all carers are recording accurately and in accordance with the care plan.
  • To ensure all carers are recording and following company procedure in respect of all financial transactions.
  • To ensure all homecare workers follow company procedure in recording of medication.
  • To carry our regular field observation and one to one supervision with carers in accordance with company policy.
  • To maintain records of activities and required administration at your Homecare Office.
  • To submit weekly report to the Operations Manager.
  • To attend regular supervision with Operations Manager in line with Company Procedure.