Telesales Agent

Flowers Associates
18 Mar 2017
17 Apr 2017
Contract Type
Full Time

Job Role: Telesales Agent
Salary: £19k per annum plus benefits

Location: Leicester
Working hours are 40 per week between 8am and 8pm.Monday to Friday with 1 hour unpaid break.8am to 12pm Saturday on a Rota basis.

The Opportunity
My client is looking for a Pro-active and enthusiastic Telesales Agent to join the team in Leicester. This is a rare opportunity to join a rapidly expanding team in a fun, energetic environment.

The Role
• Handling Inbound calls from 3rd party sources and converting into high quality leads
• Maki8ng outbound calls to customers who have requested contact
• Cold calling potential customers based on data list
• Engaging with customers and trying to book appointments
• Provide customers with products and services available
• Update existing customer data base
• Handling all customer queries during conversations
• Put the customer at the heart of the process and provide excellent customer service
• Promote positive and professional relations with customers and Billsave personnel
• Flexible approach to working hours

The Candidate
The successful candidate will:-
• Proven experience of inbound and outbound call centre environment
• Experience of engaging with customer over the telephone in a sales environment
• Be a good team player with excellent inter-personal skill
• Coping with pressure and setbacks
• Tenacious and Adaptable
• Ability to complete tasks and meet customer expectations
• Have strong IT skills including Word and Outlook etc.
• Have an excellent telephone manner and be a strong communicator
• Be full of energy and enthusiasm and be self-motivated

Hours: Monday to Friday - 8am to 8pm.40 hour week with an hour for lunch.8am to 12pm on a Saturday on a Rota basis