Support Engineer - Apex MA

Apex Recruitment
18 Mar 2017
17 Apr 2017
Contract Type
Full Time

Role: Support Engineer

Location: Gloucester

Contract type: Permanent

The role in a nutshell:

The Support Engineer is responsible for providing effective support for Low Voltage Switchboards and Motor Control Centre design and build projects. This role supports the Senior Contract Engineer and technical/operational team with all aspects of the project life cycle, including quotation, design and implementation.

What you will be doing:

  • Provide technical support and advice to contract engineers in assessing LV Switchboards and Motor Control Centre equipment and build-ability of proposed solutions
  • Expedite design, assembly, testing and delivery to ensure compliance of quality, budget and programme milestones defined for the project
  • Assist in reviewing and implementing safe systems of work for mechanical and electrical site activities, including risk assessments, method statements and impact / contingency plans
  • Assist in the implementation, monitoring and reporting of electrical installation programmes and activities
  • Manage defects and take appropriate corrective actions (assess potential impact of any defects on overall success of the project and escalate to the Senior Contract Engineer where appropriate).
  • Provide information and advice for asset management of mechanical and electrical equipment
  • Proactively assist the Contract Engineer with customer relationships to ensure full satisfaction
  • Assist the Contract Engineer with the achievement of customer performance targets and Perfect Delivery
  • Report any deviances from project programme to contracts Engineer
  • Ensure effective communication with relevant parties
  • Utilise company ICT systems currently in place
  • Maintain awareness of health and safety requirements and standards
  • Proactively keep up to date with the current and changing status of the projects
  • Maintain comprehensive and accurate records for archive
  • Input into site activities where appropriate and required
  • Proactively contribute to effective teamwork
  • Maintain a professional relationship throughout and be a reliable point of contact on engineering issues
  • Promote and present a professional image to all stakeholders (customers, suppliers...) in all dealings
  • Provide key information for the commercial team on re-measures and claims

What we expect from you:

Qualifications and Training

  • HNC/HND qualified in Electrical engineering or experience

Technical skills and Experience:

  • Experienced in the design of low voltage switchboards and motor control centres
  • Competent in the interpretation of technical drawings and specifications, with CAD experience
  • Competent and confident IT skills for using databases, word-processing, spreadsheets, planning tools, email, internet, etc.
  • Excellent organisational, planning and time managements skills; able to assist with multiple projects simultaneously without compromising on standards and quality

Desired Characteristics:

  • Able to work competently both within a team and as an individual contributor
  • Able to take ownership for projects and work to time limits
  • Logical and analytical thinking skills
  • Strong written and verbal English Language skills
  • Excellent communication skills, with the ability to simplify complex concepts both orally and in written form
  • Able to roll up your sleeves and get involved in challenging projects
  • Well organized administration skills
  • Inspired and curious
  • Reliability and dependability
  • Calm professional manner
  • Positive ''can do'' attitude, be proactive to identify and resolve problems and escalate to the projects/contract manager where appropriate
  • Ability to develop friendly and professional customer focused relations with others.