Customer Experience Team Leader

Recruiter
ReQuire Consultancy
Location
Salisbury
Salary
17000.0000
Posted
18 Mar 2017
Closes
17 Apr 2017
Sector
Charity
Contract Type
Permanent
Hours
Full Time

We are currently recruiting for a Customer Service Team Leader to join one of the South's most exciting, growing organisations based in Salisbury, Wilts.

The role is situated in a stunning location and will include you working with the general public, where you will be responsible for delivering exceptional customer service and providing the customers with a true life experience.

Joining this young company with significant growth rates, our client are creating exciting opportunities for team players that want to be part of a fast-moving and exciting culture. Our client place high value on developing our team and the individuals within it.

The main purpose of the role is to ensure customers and their families who attend leave with long lasting memories.

Key objectives of this role:

  • To support with continuous up selling and operational improvements
  • Leadership of the Customer Experience team to ensure that the customer journey from arrival to the moment they leave are world leading!
  • Support with training and ongoing development of the customer service team

Candidates being put forward for this role should have experience of working within a customer facing role with proven examples of delivering exceptional service.

Experience within a supervisory role will be advantageous, but not essential because training will be provided.

Above all we are looking for an exceptional individual who is ready to face a challenge, has lots of energy, gains satisfaction and pride from delivering world leading customer service.

Free Parking, weekends included in this role - but believe me, it's worth it!

To apply, please contact Stevie-Louise Boxall at ReQuire Consultancy