Director of Customer Support

Recruiter
IHG
Location
Burton-on-Trent
Posted
16 May 2018
Closes
18 Jun 2018
Contract Type
Permanent
Hours
Full Time
It's an exciting time to join IHG as we continue our journey of growth,we are looking for pioneers who can help shape the future of financeanalytics at IHG and develop our newly created Centre of Excellence intoa world leading, respected function in IHG globally. As Director GlobalFinance BI & Info Delivery - Customer Support, you will recruit,lead and develop a high performing Global team whilst providingfinancial leadership to deliver the IHG's Global Finance BI & EPMstrategy. Responsibilities: - Direct the support of Global Finance EPMsystems including overall continuous improvement of our informationdelivery service for our Hotels and Corporate offices - Enable theexecution of the Global Finance BI & EPM strategy - Shape thetransformation of our finance and non-finance information into insightassisting in smarter, faster decision making - Deliver multipleprojects, gathering requests for stakeholders, coordinating test plansand end-user deployment - Establish and execute a robust report changemanagement and end-user security governance policy ensuring SOXcompliance Our Ideal Candidate: Ideally you will possess deep finance& IT acumen underpinned by experience in Business Intelligence,information delivery, data governance, SOX compliance and complexproject delivery. You will demonstrate excellent leadership skills andideally experience of managing cross-functional teams in a Globalenvironment. Experience of the Hotel's industry would be advantageousbut not essential. About Us: IHG is one of the biggest hotel companiesin the world with a family of famous brands including InterContinentalHotels & Resorts, Holiday Inn, Holiday Inn Express and CrownePlaza. All of our brands work together towards our goal to provide TrueHospitality for everyone. Why join IHG's Finance Centre of Excellence? -People are at the heart of everything we do. - We're dedicated tohelping our people grow and achieve their full potential. - Weunderstand the importance of recognising, rewarding and developing ourpeople. - We are a diverse and inclusive employer; who celebratedifference. - We're multiple award winners for employment: Top Employer2018 winner for the fourth year running and AON Hewitt's best employeraccreditation. As Director Global Finance BI & Info Delivery -Customer Support, you enjoy a competitive financial and benefits packagewhich may include healthcare support, car allowance and hotel roomdiscounts. We also have a free gym on site, a subsidised restaurant andgames room. You must meet the legal requirements to apply for this jobIHG is an Equal Opportunity Employer - provided by Dice BI, CHANGE MANAGEMENT

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