Technical Officer

polkadotfrog Ltd
18 Mar 2017
17 Apr 2017
Contract Type
Full Time

Our client, a national trade association who represents the interests of oil storage, appliance and supply equipment and operate a UKAS accredited competent person registration scheme for over 8,000 technicians involved in the installation and maintenance of oil, solid fuel, and renewable heating equipment and Part P electrical work are currently recruiting for a Technical Officer.

The duties of the Technical Officer are:

Taking direction from the Technical Manager, contribute to maintaining the Oil Firing Technical Association technical services function.

To provide technical support to:

  • Members

  • Registrants

  • All company departments

  • Industry Projects

  • External Stakeholders e.g. Field Officers representing environmental regulators, LABC, etc., Consultants, Specifiers, Merchants, Builders, Installers

Key Responsibilities and Accountabilities

Deal with both verbal and written technical enquiries

Assist in the delivery of company Consultancy Services by performing onsite inspections, investigations and/or the drafting of reports

Assist in closing out consumer technical complaints

Assist in the production of technical information, updates and bulletins

Assist in the production and maintenance of company technical publications and standards

Assist in the administration and maintenance of equipment/product licences

Attend meetings as representative of the Technical Department with internal and external stakeholders, as agreed with the Technical Manager

Compile data and information as requested by the Technical Manager

Technical Officer Person Specification

GCSE’s (or equivalent) Maths and English is essential

Practical knowledge of and "on the tools" experience

Experience of working in the oil heating & cooking industry is essential

Minimum of NVQ Level 2 Diploma in Plumbing and Domestic Heating (or equivalent) is essential

Computer literate is essential

Experience of working in the solid fuel industry is desirable

Experience of working with renewable heat technologies (Solar thermal, heat pump and biomass) is desirable

Hold OFT10-101, OFT10-102, OFT10-105E & OFT10-600A is desirable

Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.

polkadotfrog Ltd is acting as an employment agency in regard to this vacancy. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.

With offices in Cambridge, Ipswich and Norwich we specialise in the Office Support, Sales, Marketing, Finance, HR, IT, Legal and Shipping & Transport sectors across all levels.