AV Service Engineer

12 May 2018
18 May 2018
Contract Type
Full Time
Ref: ZEB893995

As a leading Technical Recruitment Consultancy Zebrec are delighted to offer this role as AV Service Engineer working for our client who is a reputable & leading provider of professional services to their industry of Audio Visual Systems Integration.

Role & Responsibilities of the AV Service Engineer:

You will ideally be CTS qualified and have at least 3 years of support and configuration experience as an Audio-Visual, Network Support Engineer. The ideal candidate will have a good knowledge of audio visual and control technologies like Creston, AMX & Extron.

Responsible for undertaking Preventative Maintenance visits, Ad hoc call outs, diagnosing faults, removal/repair/test and operation of all aspects of audio visual, video conference, display and presentation technologies, upgrades of software.

• Customer communication and problem resolution
• Documentation and ticketing system updates
• Develop technical expertise across the complete range of AV and control solutions on offer
• Work closely with internal teams and external clients to provide support for AV & Control Equipment

• Minimum of 3 years proven experience supporting AV and control technologies
• Strong hands on experience with Crestron, AMX and Extron configuration and basic programming
• Strong hands on experience with audio controllers: Polycom Soundstructures, Biamp, ClearOne
• Good knowledge on network protocols and architecture
• Good knowledge on video distribution systems including HDBaseT, video and audio routing/switching systems and other technologies
• Good knowledge on microphones, audio conference systems, digital and analogue mixing desks
• Understanding digital signage products and Exterity IPTV
• Core understanding of Crestron, Kramer, AMX, Smart and Extron products and troubleshooting
• Experience of working within ITIL-based support environment

Organised, flexible, helpful, driven and a self-motivator. You must be able to think on your feet, use your own initiative, be a problem solver, strong in your convictions – deliver what you say you will do, on time.

To excel you will need to have a drive for excellence in everything you do, knowing you have set the bench mark in standards and that this will ensure success in our solution delivery.

If you would be interested in applying for the role of AV Service Engineer then please send us a copy of your CV or call us on (Apply online only).

Please also view our other live roles on our website. You can also follow us on social media (Facebook, LinkedIn & Twitter) for regular live updates.

We look forward to your application for the role of AV Service Engineer.


(Apply online only)

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