Support Analyst

ReThink Recruitment
West Wickham
16 May 2018
15 Jun 2018
Contract Type
Full Time
IT Support Engineer/IT Support Analyst - 1st-3rd line - PACS/RIS/Dicom/HL7/Windows 7, Windows Server 2008/2012, Active Directory, Microsoft Exchange server SQL Server 2008/2012 - Medical/Radiology.

International organisation, who are a joint venture with one of the world's leading University Hospitals, are seeking talented IT Support Analysts to join the team. This organisation are growing rapidly and are winning substantial market share. You will be providing 1st to 3rd line support to both external and internal clients, so excellent customer skills, as well as strong technical skills are key.

Key Technical Skills required
  • Application and Server support and troubleshooting
  • Experience with PACS/RIS software and Dicom/HL7 standards.
  • Windows 7, Windows Server 2008/2012, Active Directory, Microsoft Exchange server
  • SQL Server 2008/2012, familiar with SQL queries
  • Practical experience of networking issues
  • Good understanding of the ITIL Framework
  • Ability to write clear documentation
  • Ability to analyse the log files and SQL server databases to troubleshoot issues

Key Personal Attributes:
  • Ability to work well under pressure, and prioritise your workload effectively
  • Excellent stakeholder management skills. You will be supporting Radiologists (specialist Doctors) in the UK and Australia
  • Good problem solving ability; intelligent analysis of options, costs and benefits
  • Work well within a small team and also alone
  • Take initiative to resolve issues.

This is a fantastic time to join this fascinating organisation - make contact today to find out more.
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