Service Support Analyst

Recruiter
Pure Resourcing Solutions
Location
Norwich
Posted
15 May 2018
Closes
18 May 2018
Contract Type
Permanent
Hours
Full Time
Are you an experience IT Support Analyst, passionate about IT and looking for a new job in Norwich?

If so, I am recruiting an IT Support Analyst for a leading local business who have a huge portfolio and prominence, not only in East Anglia but the whole of the UK.

Working with this hugely successful business, you will be responsible for supporting a variety of technologies and users across 1st and 2nd Line. As the first point of contact for customers, you will need to have strong communication skills, and a genuine desire to help solve a range of system issues.

Desired Skills:
. Previous IT Support experience
. Strong communication to support users via telephone, remote access and in person
. Knowledge of basic server and network principles
. Experience with working towards tight deadlines within a busy service environment with clear SLA's
. A degree in an IT related field, ITIL qualifications or certificates in Microsoft or equivalent is advantageous but not essential

This is a great opportunity for an individual who is wanting to grow their career and to be a part of a structured training programme. This business will support you in obtaining accreditations as you learn and develop your knowledge further within a driven and passionate team.

For more information, please contact Lewis Hamber at Pure Resourcing Solutions or click to apply. A full job specification is available.

Looking for other opportunities in IT? Please get in touch with the Pure IT recruitment team on who will be happy to support you.

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