Customer Advisor

Gibson Hollyhomes
Cheadle Hulme
15 May 2018
18 May 2018
Contract Type
Full Time

Customer Advisor

£18,000 + Uncapped Bonus

  • Fantastic progression and career opportunities
  • Professional and dynamic business
  • Fun-loving and social atmosphere

This is an exciting opportunity for a money hungry, passionate individual to join a highly regarded and prestigious Financial Services business located in Manchester. They are currently developing their customer loan assessor team, and expanding as a business providing excellent future career prospects and progression throughout the company!

They are fast becoming the number one competitor for loan providers in the North West, and as a customer assessor you will be responsible for speaking to customers who have made an enquiry about a guarantor loan. You will have to develop and maintain relationships with the clients, ensuring that your service remains efficient throughout and all information is provided accurately.

Key duties

  • Following up customer enquiries on a guarantor loan, making contact with customers who have shown an interest via their website.
  • Assessing each clients’ individual circumstance to ascertain if a loan is a suitable service for them
  • Providing customers with accurate and clear information about the loan process
  • Fully qualifying the client and their guarantor by reviewing bank statements and credit checks
  • Building and maintaining a relationship with each customer

Key skills required

  • Excellent customer service skills are essential
  • Extremely driven and outgoing persona
  • Exceptional telephone manner, and accuracy is key for this role
  • Proven experience in a target driven background would be ideal
  • Background or knowledge in loans, debt management, financial services is desirable

If you have not received a response to your application within 14 days, unfortunately it has been unsuccessful.

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