Welsh Speaking Customer Care

Recruiter
Red Recruitment
Location
Berkshire
Posted
15 May 2018
Closes
18 May 2018
Sector
Healthcare
Contract Type
Permanent
Hours
Full Time

We are currently looking for dynamic, forward thinking people who love a challenge and pride themselves on giving outstanding customer service!

JOB ROLE:Welsh speaking Customer Care Advisor

JOB TYPE:Permanent

HOURS: 40 hours across a 7 day rota

PAY: £21,000 - £26,000 p/year

LOCATION: Bracknell

START DATE: June 2018

As an Emergency Response Officer you will:

  • Answer a variety of calls at the Control Centre including alarm calls and log details on the appropriate system
  • To deal with telephone calls in a polite, sensitive and professional manner, respecting confidentiality and with an awareness of adult Safeguarding
  • To action calls and resolve them to satisfaction of client and with minimal supervision.
  • Assist with clerical and administrative duties

What do we need:

  • Good standard of literacy and numeracy to include a good level of spoken English
  • Experience or knowledge of individuals with support needs
  • Welsh speaking in line with Welsh Language Standards
  • Understanding of and commitment to the requirements of safeguarding vulnerable adults
  • Ability to relate to and empathise with vulnerable individuals

The Company:

  • Market leading salary
  • Full induction with related qualifications to the role
  • Flexible working shifts
  • Progression opportunities

If you are, or know someone that may be interested, please submit your CV to or call us now on !

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