Junior Client Success Executive

16 May 2018
21 May 2018
Contract Type
Full Time

Our Client Success team take care of all things ‘host’. They are account management experts - building relationships with our hosts, managing expectations, liaising with our maintenance team and other internal departments whilst ensuring that we maximise the potential of our hosts homes!

Skills Sales, Business, Writing, Account Management, Technology, Creative, Graduate, Travel, Organised, Outgoing, Service, Professional, Enthusiastic, Property, Attention to Detail, ECommerce, Executive, Startup, Self-driven, Data, Customer, Junior, Logical, Blogs, Telephone, Onboarding, Client Success, sales copy



  • Creating eye catching and informative home listings on platforms like Airbnb, booking.com and more
  • Writing incredible copy which builds trust and entices guests to book our hosts home
  • Keeping a close eye on our quality control, making sure that only the best photos are displayed on our listings, that all amenities are correct and our pricing algorithm reflects our hosts expectations
  • Building relationships with other departments like our Guest Experience Team and Maintenance Team to keep our hosts happy and informed at all times
  • Reaching out to our amazing hosts, ensuring they are thrilled with their Airsorted experience and updating our internal systems with new information
  • Supporting the Client Success team as a whole

Skills & Experience

  • You’re both logical and creative with a strong ability to work to deadlines
  • Sales copy, blog writing, creative writing or ecommerce listing experience
  • An interest in data, test and learn with an open mind mentality
  • In love with the property and the travel industry
  • Start up experience or the desire to progress in a startup environment

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