3rd Line Support Engineer

Rizz Search & Selection
Bermuda Park
16 May 2018
18 Jun 2018
Contract Type
Full Time

2nd Line Support Engineer


£28,000-£32,000 per annum

Leading IT consultancy is looking to recruit a number 3rd Line Support Engineer in Coventry.

Ongoing technical training 2nd level VIP Support on site.

Key Responsibilities:

- Customer Face to Face deskside support
- Remote deskside support
- Ticket Management
- Laptop\desktop builds
- Customer training\education
- Documentation
- Good Analytic/Troubleshooting skills
- Hardware support

The successful candidate will have:

- Strong working knowledge of MS Windows Operating Systems and Apple Mac
- Corporate widows environment (Min 3 years)
- MS Office\Outlook\Exchange experience
- Active Directory exposure
- Good understanding of printers\MFP devices
- Networking fundamentals
- Good Communication Skills Verbal and Written
- Good at working under pressure


Interested in developing a career with a leading IT organisation? Then apply now for immediate consideration.

Required skills

  • 2nd line support engineer; 2nd line support; second line support; 2nd line field enginee

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