Luxury Sales Consultant Mandarin Speaker ??????
We are seeking a highly motivated candidate for a Sales Consultant role based in Bicester Village. Within the luxury retail sector, our client has been established for over 60 years and is well-known for fashion and fragrances. The candidate needs be target driven, enthusiastic and be able to work effectively in a fast paced environment. Excellent communication skills are essential and must speak fluently in Mandarin.
- Maintain store standards and promote the brand image at all times.
- Follow company visual merchandising guidelines.
- Must be friendly, enthusiastic and have a can do attitude.
- Must be well presented, follow dress codes and appearance guidelines at all times.
- Provide a first class service to ensure customer satisfaction.
- Maintain and build strong relationships with old and new clients.
- Have strong product and company knowledge. Share product knowledge with customers and be aware of current fashion trends.
- Maintain a high level of professionalism throughout the whole customer experience.
- Must be passionate and able to educate others about the brand.
- Recommend appropriate style advice to customers to help them choose the most suitable products.
- Suggest products to drive sales, upsell products and achieve targets. Introduce additional complementary products specific to your clients.
- Research and keep updated with product/market trends in the retail industry (specifically UK RTW and LG market).
- Confidently process transactions to build good rapport with customers..
- Follow management instructions to support control/management of stock and adhere to all company policies and procedures.
- Highly motivated and able to work efficiently as part of a team or independently.
- Committed to the brand and its values.
- Strive to meet and exceed company targets while ensuring customer satisfaction.
- Fantastic personal presentation
- Passionate about delivering excellent customer service
- Target driven with a sales floor focus
- The ability to work in fast paced environment and work to pressured deadlines.
- Proactive with a positive problem solving approach
- Excellent communication and written skills
- The ability to create a welcoming environment for clients and team members.
- Good spoken/written English and Mandarin.
Skills Fashion, Luxury, ,team leadership, ,Customer service, #communication, 1+ years sales experience