IT Support Technician, 2nd line, Desktop, Oxford

MARS Recruitment
16 May 2018
18 May 2018
Contract Type
Full Time

IT Support Technician, 2nd line, Desktop, Oxford, £25,000pa - £30,000pa:

A leading IT Managed Services Provider based on the outskirts of Oxford is looking to recruit an IT Support Technician to work in their client's stunning rural office location. Working in a team of dedicated technicians, you'll be providing support to over 500 users covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK's largest firms within their industry, this role combines end-user support and technical hands-on troubleshooting. You'll deal with a variety of hardware, software, telephony and mobile device issues, and will work closely with the 3rd Line Infrastructure Support team.

About you:

The successful IT Support Technician will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with clients at all levels of a business whilst demonstrating excellent customer service at all times. You'll possess a logical approach to problem solving, a firm grasp of current enterprise desktop and infrastructure technology, and will already be experienced in a similar role.

Essential skills:

  • Minimum 5 years' experience in a similar role
  • Advanced Windows 7/10 & MS Office 365/2016
  • Windows Server 2008/2012
  • MS Exchange 2013
  • Active Directory administration
  • Advanced hardware troubleshooting and knowledge
  • Incident Management Tools e.g. Cherwell, Remedy

Desirable qualifications:

  • ITIL, Microsoft certifications, CompTIA, Prince2

What's in it for you?

  • Competitive salary
  • Stunning office location in rural Oxfordshire
  • Part of a well-established team in a relaxed environment
  • 29 days holiday per year including bank holidays
  • Workplace pension scheme
  • Childcare voucher scheme
  • Discounted gym membership scheme
  • Employee Assistance Programme
  • On-site parking
  • Free tea & coffee

If you're an experienced IT Support Technician looking for a new exciting challenge then please do not hesitate to apply to this advert.

MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time.

MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).

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