2nd Line Support Engineer

Recruiter
Hays Specialist Recruitment Limited
Location
Leeds
Posted
16 May 2018
Closes
19 Jun 2018
Contract Type
Permanent
Hours
Full Time

2nd Line Support Engineer

2nd Line Support Engineer
Leeds City Centre
Up to £30,000

Your new role
Your responsibilities would include ownership of Incidents and Service Requests raised by our user community.
You will also assist in the building of machines, as well as assisting with larger project such as base visits and refurbs.

Experience needed
The successful candidate would possess strong Windows, Active Directory and networking skills.
The role-holder will also expected to be a good "all-rounder" with experience of resolving issues on different types of device.
Experience of supporting Citrix environments will be advantageous.
Effective triage/workload/time-management and great customer service skills are essential for this role.
Excellent customer service experience and strong communication skills essential.
Demonstrate a passion networking (CCNA).

What to do now
Call Jon Walters on or click 'Apply'

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