Refunds

Recruiter
Welwyn Garden Accountancy
Location
Digswell
Posted
16 May 2018
Closes
15 Jun 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
My client based in Welwyn Garden City is looking for someone to join their finance team.

This role has come about due to the last candidate placed their getting a promotion.

40hr week Monday to Friday 30 minutes for lunch

• Raise refund cheques and card Refunds on a timely basis.
• Answering and actioning e-mails on a daily basis
• Answering refund queries from stores/Customers
• Maintenance of Master Refund spreadsheet on a daily basis
• Providing all-round support for stores
• Develop strong relationships with both stores and Customer Services to enable speedy query resolution
• Deputising for others in the Finance Operations Team as and when required ie holiday cover
• Bringing all potential risks to the immediate attention of management.
• Ad hoc duties as and when required

• Experience in customer services environment (not necessarily direct contact with external customers)
• Attention to detail is essential for all aspects of the role.
• A ‘can do’ approach with the ability to work on own initiative.
• Experience of working within a team environment.
• Quickly able to build a rapport with colleagues across the business and the wider group.
• Strong written and verbal communication skills.
• Basic excel skills.
• Retail experience desirable.

Reed Specialist Recruitment Limited is an employment agency and employment business

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