Reed Accountancy
16 May 2018
27 May 2018
Contract Type
Full Time
My clients mission is to be the most admired and trusted recruitment services partner with an unparalleled reputation for delivering service excellence, driven by and focused on the needs of our customers and candidates. We are especially proud that we enable our customers to service the public with the very best in education, health services and social care.

Bromley Based
Perm Role

Do you have at least 1 year experience as a Credit Controller?

Are you confident with outbound calls and speaking to businesses?

Credit Controller – job description

Overall Job objectives –

• Ensure cash collection to meet agreed targets (95% of prior month billing)
• Ensure debt profile remains within agreed aged debt targets (60-day debt • Minimizing of bad debt
• Maintaining customer relations
• Identifying of queries & disputes
Key tasks –
• Telephone contact with customers to establish receipt of invoices.
• Objective: 40 productive client telephone contacts per day.
• Establishing payment dates for invoices issued.
• Taking details of any queried items from customers in sufficient detail to enable passing to query team/sales teams for resolution.
• Escalation of queries to query resolution team
• Provision of copy invoices and supporting documents (timesheets) upon request from customers.
• Corresponding with customers by email in relation to payment/invoicing/query related matters.
• Maintaining records on IT systems of conversations with customers in relation to payment expectations and queried items
• Issuing of customer statements
• Seeking details of customer payments where funds received without adequate remittance advices
• Instructing the payment allocation team with supporting remittance advices once received
• Issuing of final demand letters in line with company notification policy to relevant sales team
• Ensuring customer relationships maintained

Key skills –

• Target oriented
• Customer focussed
• Strong verbal and written communicator
• Attention to detail
• Time management
• Ability to build rapport with others
• Calm in pressurised environment
• Experience within recruitment industry desirable
• Experience using SAP desirable

If you feel you have the right experience please apply within

Reed Specialist Recruitment Limited is an employment agency and employment business

Similar jobs

Similar jobs