Citrix Infrastructure Analyst / VDI Engineer - 50k
Citrix Infrastructure Engineer / Citrix Analyst / 3rd Line Citrix Support Analyst / XenApp Consultant / VDI Analyst - BAU/Project Work, XenApp, XenDesktop, VMWare Horizon View, Financial Services. Permanent c£50k +Oncall +Benefits
Global Insurance Company currently seeks a 3rd Line Support / Citrix Infrastructure Analyst to assist in the BAU support activities within the global Wintel environment. The focus will be BAU support for Citrix farms in production however project work will also be involved relating to upgrades and system improvements including a planned delivery of VMWare Horizon View in the future.
To this end you will work within a team of Citrix Engineers, respond to tickets raised by the service desk and resolve 3rd/4th line support issues relating to 3 x large scale Citrix Farms operating in production with related Wintel technologies also coming into the role's scope: HP/IBM Servers & Windows Server Active Directory/Group Policy and application publishing across the Citrix environments and peel off into project teams as required. These projects may be service improvement focussed or delivery of wholesale change within the environment.
We are searching for a 3rd Line Support Analyst / Citrix Support Engineer / Infrastructure Analyst / Citrix Systems Administrator / Wintel Engineer / VDI Engineer / VMware Horizon View Engineer who has gained experience in a dual project and BAU capacity and have resolved 3rd & 4th line support issues relating to Citrix Server farms and related Wintel infrastructure. You will have gained experience with Citrix XenApp, XenDesktop VDI, NetScalers, Machine Creation Services, Provisioning Services (MCS/PVS). You will be comfortable deploying scripts where required and ideally possess experience with Powershell and (potentially) VBScript. Ideally you will have gained some commercial experience with VMWare Horizon View VDI technologies and related VMware systems (App Volumes, User Environment Manager, BLAST/PCoIP, vRealize etc)
Your experience will have been gained in back-office environments for large companies (experience gained in consultancies with multiple clients is not appropriate; onsite with one client is acceptable) ideally within insurance companies, financial service companies such as American Express or online betting companies such as Betfair. Ideally, you will have experience of working on Infrastructure for organisations with over 1000 employees and multiple operational sites ideally across EMEA or ideally a global enterprise.
Location is easily commutable from Brighton, East Sussex or Croydon, Surrey. Also from South West London (45 minutes from Victoria or Clapham Junction). Excellent opportunity for career progression. Strong benefits package and Oncall Support Allowance.