Customer Requirements Engineer

Recruiter
Caresoft Global Limited
Location
Warwick
Posted
16 May 2018
Closes
15 Jun 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Our prestigious Automotive client based in Gaydon, Warwickshire is looking for a highly skilled and experienced Customer Requirements Engineer to work within our Clients ever expanding business office department on a full time basis.
This is a brilliant opportunity for the chosen candidate to work in a very modern and luxurious working environment. The successful Customer Requirements Engineer will be working a 40 hour week with access to onsite parking.
Key Responsibilities:
  • Support the definition of Customer Requirements for new technologies through collation of VoC data and application of the Kano tool
  • Analysing customer feedback through external/internal data from a variety of source including JD Power APEAL, Customer Surveys / Clinics
  • Competitor Benchmarking, Parallel industries Benchmarking (e.g: consumer electronic products..)
  • Deliver Failure Mode Avoidance activities for new Features and ensure that all resulting gaps from the FMA activities are captured in the customer requirements
  • Maintain and improve QVoC FMA documentation: processes, LWI, templates
  • Develop coaching capabilities within QVOC for the writing of the customer requirements for the new features
  • Key Skills Required for Submission:
  • Strong project management experience and good written and verbal communication skills
  • Ability to work within cross-functional teams
  • Educated to degree level
  • Skills Required:

  • Good written and verbal communication skills
  • To be confident to report to all levels within the organisation and be a proactive team player, happy to be hands on and build cross-functional relationships
  • Demonstrate a passion for automotive industry and new technologies
  • Highly disciplined and tenacious to follow open issues through to closure
  • Ability to balance and manage multiple work streams
  • Experience Required:
  • Strong project management experience
  • Previous experience within Marketing or Research departments with good working knowledge of Product Delivery System (or similar process)
  • Failure Mode Avoidance tools application knowledge and experience
  • Experience Preferred:
  • Systems Engineering Knowledge/experience
  • Education Required:Educated to degree level Additional Information: 6 month rolling contract =============================================================================Do not miss out on your chance of interview – APPLY NOW!
    Our Clients are unable to provide sponsorship for Tier 2 General Visas; therefore, only candidates eligible to work in the UK need apply!
    Caresoft Global Limited operates as an Employment Business and Employment Agency.
    We are an independent highly-experienced recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries.
    No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.
    This job was originally posted as www.totaljobs.com/job/81473662

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