Workshop Controller/Assistant Service Manager

Support Services Group
Potters Bar
18 Mar 2017
17 Apr 2017
Contract Type
Full Time

Position: Workshop Controller/Assistant Service Manager

Location: Hertfordshire/North London

Basic: £28,0000 + Labour Sales, CSI and Service Plan Bonus

Our clients whom are a dynamic, progressive and privately owned dealer group currently have an opening in one of their dealerships based in the Buckinghamshire area for a Service Reception Manager.

Role & Responsibilities

  • To ensure the efficient operation of the Service Reception Desk and workshop
  • Working with the Advisors to load workshop efficiently
  • Overseeing 2 advisors and 5 Technicians
  • To implement and follow an organised process to ensure customer viewpoint standards are achieved
  • To ensure additional Up Sell opportunities are being executed to achieve maximum profitability
  • Raising and Closing of jobs cards
  • Controlling the Work in Progress

Skills required

The successful candidate will have a stable background and a proven track record of delivering outstanding customers services within an Automotive Service Advisor capacity. This would be a great opportunity for an experienced Senior Service Advisor whom is ready to take the next step in their career, or an already experienced Service Reception Manager seeking a fresh challenge, or even a Workshop Controller with strong customer facing skills and experience.

If you have the relevant experience my client is seeking, please forward your details and a consultant will contact you to discuss the position in more detail.