Senior Applications Support Analyst - up to £40,000 Bonus

ITECCO Limited
16 May 2018
15 Jun 2018
Contract Type
Full Time

Senior Applications Support Analyst - up to £40,000 + Bonus - ERP

Role: Senior Applications Support Analyst
Location: Bracknell
Salary: £35,000 - £40,000 DOE + Bonus + Healthcare

Interviewing Soon - Apply Now

A global software solutions company are looking for a new member to join their team of applications support analysts. The role is primarily a senior applications support role, where you will be dealing with enterprise scale clients in a customer facing capacity, at a consultancy level. The position also involves a testing aspect as you will be troubleshooting and analysing database application functionality issues (manual and automation testing).

They're ideally looking for someone with experience in large database systems from an applications support, technical analyst, or functional analyst background, but welcome applications from other employment histories, provided you have the required technical skills. For this position, the ideal candidate also has a rich customer-facing, supporting and reporting history. They will have strong software testing skills in a range of areas, in live and test environments.

Along with a salary bonus, generous pension and an extensive training scheme, the role boasts plenty of other benefits including healthcare, dental cover, childcare support and sick pay. From this role, you could progress towards several potential career avenues, including software implementation, presales, consultancy or architecture.


  • 25 days holiday + bank holidays
  • Generous bonus
  • Childcare vouchers and sick pay
  • Fantastic pension contribution
  • Extensive training scheme
  • Free onsite parking
  • Flexitime
  • Clear routes for career progression

Main Responsibilities:

  • Support SaaS customers with ERP / SCM / WMS software issues
  • Investigate software functionality issues
  • Liaise with developers to resolve issues in key applications
  • Manage and maintain database performance

Essential Skills:

  • SQL Scripting / Querying
  • Windows Server 2008 / 2012 / 2016
  • SQL Server 2005 / 2008
  • Good knowledge of JavaScript, C#, HTML, XML
  • UNIX Command Line

Desirable Experience:

  • ERP / CRM / WMS / SCM applications support experience
  • Citrix
  • Cloud software knowledge
  • PL/SQL or Oracle
  • SalesForce experience

The client is looking to fill this opportunity immediately so please apply ASAP or get in touch on 0161 955 4270 to discuss in further detail. Alternatively, send your CV directly to me at gianni . prada @ itecco . co . uk

This role would be suitable for: ERP support, CRM support, Applications Support, Technical Support, Technical Analyst, Functional Analyst, Database Analyst, Software Support, Database Support, Database Developer, Test Analyst, Business Information Systems Analyst, SCM software analyst, WMS software analyst

Interviewing Immediately - Apply Now

Established in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK.

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