Interim Senior Server Technician

Recruiter
121 Jobs Limited
Location
Truro
Posted
16 May 2018
Closes
15 Jun 2018
Contract Type
Permanent
Hours
Full Time

Please Note:

  • This is a 3 month contract initially
  • DBS Basic Check is required for this role, valid within the last 12 months.

Summary:

  • The successful candidate will be responsible for the support, maintenance, and design of infrastructure components and associated technologies within a Data Centre Environment.

Purpose:

  • The role will be focused around multiple specialisms in a technological area and this can range from server hardware to enterprise infrastructure applications
  • Responsibility will range across all aspects of technology lifecycle management including design, configuration, implementation, maintenance, 2nd & 3rd line fault diagnosis and resolution, improvement, monitoring and reporting.

Responsibilities:

  • Production and reporting of technical performance information appropriate to the area in which the role operates
  • Monitor actual trends in system activity, agree policies for future developments and optimise performance at both a solution and operating system level appropriate to the area in which the role operates
  • Availability Management across infrastructure and solutions appropriate to the area in which the role operates
  • Input to the IS and corporate Business continuity planning appropriate to the area in which the role operates
  • The progression of incidents and problems in line with targets and commitments held within the Service Level Agreement (SLA)
  • Involved with formal projects and change requests, ensuring tasks are completed in a timely manner in accordance with current standards, policies and procedures
  • Ensure quality data exists within Information Services data sets (e.g. Configuration Management System, Call Management System, Customer database)
  • Be aware and adhere to applicable policies and processes within Information Services (e.g. Incident Management; Change Management; Configuration Management; Procurement)

Essential:

  • A minimum of 5 years demonstrable experience within the areas of designing, supporting, configuring and implementing infrastructure solutions
  • ITIL v3 Foundation Certification
  • Relevant and recognised Industry Certification for area of specialism i.e. MCSA, MTCS
  • Demonstrable knowledge of supporting Windows server 2008 and 2012 server operating systems
  • Demonstrable knowledge and experience supporting a Microsoft Exchange environment and/or Microsoft Systems Centre Configuration Manager managing an enterprise client estate.
  • Demonstrable knowledge of supporting Windows 7 and 10 client operating systems

This job was originally posted as www.totaljobs.com/job/81457178

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