Service Delivery Manager

16 May 2018
15 Jun 2018
Contract Type
Full Time

IT Service Delivery Manager - Nottingham - To £50,000 base salary

***service management, service Delivery, MSP, Managed services, ITIL, SIAM, ITILv3, foundation, practioner, service reviews, incident management, escalation management**

The Client:

Fast growing and well established Managed IT Services Provider (MSP) working in the enterprise space and with UK Head Office in Nottingham. Delivering both Managed IT and Professional IT Services. A breath of fresh air in the EUC and Infrastructure services market across Public Sector, Government and Commercial clients. Great opportunity for an aspiring Service Delivery Manager to join and develop their career working alongside a senior level Service Delivery Manager/s on a major client account. This is a brand new role as part of their ongoing high growth and expansion..

The Role:

Delivering a first class service to their major clients, supporting and building the service relationship, ongoing incident management and escalation management, and the service transition for new clients and for existing clients professional IT project changes.

With limited travel, only up to a few days a month expected (post project transition requirements might have more in very early parts), this role would be ideal for any aspiring Service Delivery Manager wanting to develop their career in a truly leading Managed IT Services provider and potentially reduce from full UK wide client travel but yet seeking to work within IT Managed services.

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