3rd Line Network Engineer / Network Project Engineer

Recruiter
Dome Recruitment Limited
Location
Harrogate
Posted
16 May 2018
Closes
24 May 2018
Contract Type
Permanent
Hours
Full Time
The role

The main role for this position is to deliver network connectivity projects, in line with industry best practices, to customers, based on our UK wide national MPLS network and vCloud environment. The role demands a high degree of technical design and understanding of wide area networks, especially MPLS and Internet technologies.

There is also a requirement to work with the core network team to develop and continue to update standard customer solution templates and provide feedback for consideration into future core network architectural changes to keep ahead of the market.

This will be a customer facing role and will require you to work alongside pre-sales and sales teams providing validation for customer network connectivity solutions.


Specific Responsibilities

• Technical design of customer network connectivity solutions based on their requirements via sales and pre-sales teams.

• Work with project managers and coordinators to prepare project initiation and system requirements documents for customer sign-off prior to project commencement.

• Take full ownership and a proactive role in project delivery and ensure that project time scales are met.

• Liaise with customer for any support calls or project meetings as required

• Prepare project hand-over documentation for the support teams and deliver any training if required to ensure the customer solution will be fully supported post project implementation.

• Ensure that all support systems have been updated with technical details of the customer solution and that all the new managed equipment that is part of the solution is added to network monitoring.

• Hands-on experience in configuring and trouble shooting Cisco network equipment, especially routers and switches

• Undertake personal and technical development as agreed with your line manager, either through in-house training, product training and self-study as available

• Document and maintain processes in line with working practices

• Escalate any challenges or issues in a timely manner and in line with company processes

• Liaise with Resource Coordinator for effective use of time and any scheduling requirements for workload

• Attend regular team meetings and One to One sessions with your direct line Manager


Key Skills & Experience

- 5-year technical experience in a network project implementation role or similar
- Cisco Professional Certification, preferably CCNP, CCNP Data Center or Security.
- Advanced knowledge of WAN, MAN and LAN technologies.
- Able to work independently on projects and support issues
- Full understanding of TCP/IP protocol stack backed up by hands on experience working with IPv4 and IPv6.
- Proven experience working with MPLS technologies including L2/L3 VPN and traffic engineering, OSPF, BGP, and QoS on Cisco networks

- Competent in the use of Microsoft Office applications including Visio
- Good communications and customer service skills and proven record of liaising directly with customers, vendors, service providers and suppliers.
- Hands on experience in configuring and troubleshooting Cisco firewalls
- Hands on experience in configuring and troubleshooting Cisco network equipment, especially routers and switches



This job was originally posted as www.totaljobs.com/job/81450102

Similar jobs

Similar jobs