Internal Sales Engineer

Platform Resourcing
Newport (Casnewydd)
16 May 2018
15 Jun 2018
Contract Type
Full Time
Platform Resourcing Limited are a recruitment agency based in South Wales. We take the time to understand our clients and candidates needs so that we can help those looking to hire and those looking for work to get the best fit for them.

We are working in partnership with a Mechanical/Manufacturing business based in Newport, South Wales. They are currently looking to appoint an Internal Sales Engineer who can work towards sales targets and deadlines. This is a full time permanent vacancy and the successful candidatewill be offered a competitive salary, and an excellent benefits package which includes a company contribution to a pension scheme matched at between 3-7%, access to a pensions and financial advisor on a monthly basis and 33 days holiday per year.

Duties and Responsibilities:
  • Work towards meeting sales targets and deadlines
  • Receive customer enquiries and acknowledge receipt
  • Review and evaluate customer requirements, including technical specifications
  • Liaise with Engineering, Production, Quality & Purchasing Departments
  • When required, obtain labour costs and machining times from business Operations
  • When necessary, obtain material or service costs from vendors
  • Generate quotations in line with customer requirements
  • Negotiating tender and contract terms & conditions to meet both client and company needs
  • Quotation follow-up calls
  • Assume direct responsibility for allocated global territory (if applicable)
  • Agree deadline extensions with customers when required
  • Outcomes of Role:
  • Customer enquiries processed in a timely manner
  • Customer deadlines met
  • Business achievement of Gross Profit Margin (GPM) targets
  • Feedback from follow-up calls and other correspondence is communicated effectively, to line manager
  • Customer technical and lead time queries answered
  • Development of long-term relationships with customers through managing and interpreting their requirements
Mandatory Training Requirements:
  • PED awareness
  • Incoterms
  • QMS policy and framework
  • Health, safety and environmental policy
  • Manual handling
  • VDU self-assessment
  • Product & market awareness
  • Degree/HND/HNC or equivalent in an engineering or other relevant subject, preferred but not essential.
Previous Work Experience:
  • Technical sales, or mechanical manufacturing experience within a sales orientated role, is desirable but not essential.
Specific Knowledge / Skills Competence:
  • Customer focused
  • Ability to read and understand technical specifications and engineering drawings
  • Understanding of technical terminology
  • Knowledge of mechanical & process engineering principals
  • Attention to detail
  • Commercial and contract awareness
  • Industry, application and product knowledge
  • Work to deadlines
  • Understanding of GPM
  • Supply chain activities
  • Good level of basic IT skills
  • Conversant with ERP systems (ideally ‘Visual’)
  • Presentation skills
  • Understanding of departmental, operational and business procedures
Behavioural Competencies:
  • Planning & organising
  • Analytical & problem solving
  • Self-confident
  • Good telephone manner and communication skills
  • Active listening
  • Self-motivation/achievement drive
  • Flexibility
  • Teamwork & collaboration
  • Innovative
  • Networking
  • Negotiation
  • Good timekeeping
Interested? If the answer is yes, then why not apply today and one of our team will come back to you if you are deemed suitable.

Privacy and General Data Protection Policy: by applying for this position you are giving consent for Platform Resourcing Limited to contact you regarding this vacancy and to discuss potential opportunities that would be seen to be in both our and your interest for the explicit reason of finding you work. We will not forward any of your details to any prospective employer/s without your prior consent. Nor will we share any of your details with any third parties unless deemed suitable by you the applicant/data subject.

You can find more information on our Data Protection and General Data Protection Policy on our company website. If you have any questions, please call us on 01633 546320 before applying

Platform Resourcing Limited are acting as an employment agency and are advertising this role.

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