Customer Accounts Manager

Recruiter
Sanderson Recruitment
Location
Chippenham
Posted
16 May 2018
Closes
24 May 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Customer Accounts Manager

Location: Chippenham

Contract type: Permanent

Salary: Dependent on skills and experience + Excellent company benefits

About us:

We are a Specialist energy provider who is looking to recruit a Customer Account Manager to join our team in Chippenham

About You:

We are looking for someone who can motivate, engage and is confident with managing a team. You will lead the team and develop them with your ability to coach.

You will have had experience of tracking multiple KPI's at team and individual level, identify areas for improvement within the team and have a proven record of achieving set targets.

You will have excellent attention to deal and a passion for customer service, you will be experienced with resolving complex Customer Account issues from beginning to end and have knowledge of high volume collections, credit and account management procedures.

About the role:

As Customer Accounts Manager, you will be part of the Customer Service Department. The department is responsible for delivering excellent customer service to our customers.

Responsibilities include:

  • Managing the Customer Account function to meet productivity and targets
  • Develop and maintain relationships with key supporting functions
  • Help build an industry leading customer service department
  • Develop and improve cost effective efficient ways of working

Benefits

  • Annual leave - 25 days
  • Pension
  • Flexible benefits

How to apply

To be considered for this role, please click 'apply' or for more information please contact


This job was originally posted as www.totaljobs.com/job/81447513

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