Claims Handler

Tru Recruitment Solutions
16 May 2018
15 Jun 2018
Contract Type
Full Time
Reporting to the Senior Claims Handler this is an entry level role where you will bring your previous knowledge of claims in any industry or your desire to start a career within medical insurance claims. This is a really interesting and varied role where you will receive full training and support. There is also a further bonus of 10% of your base salary available pa. As a Claims Handler you will be working with an allocated case load of various claims, assisting with and identifying matters relating to each of the claims.

Duties will include;

  • Being a point of contact for the claimant, internal departments and outside agencies associated with the claim
  • Assisting with the validation of financial evidence/documentation and calculating entitlement
  • Assisting with the validation of medical evidence/documentation including liaising with Underwriting where necessary
  • Assisting with the identification and investigation of potential non-disclosure
  • Liaising with claimants, authorised agents and other sources as instructed to satisfy the Society’s claims criterion
  • Dealing with all documentation in a systematic, accurate, professional and timely manner as required, adhering to compliance and Society standards at all times
  • Ensuring all information is recorded to the necessary systems in order to track and report on progress as necessary
  • As directed ensuring that claimants are kept informed of the progress of their claim
  • Ensuring that the Senior Claims Handler is kept informed of the current status of all allocated claims.
  • Assisting with the formulation of decisions to be submitted for final approval with regard to the payment of claims following completion of the validation process.
  • Ensuring all correspondence is responded to within agreed timescales and as requested
  • To be successful in this role you will need to be able to demonstrate;

    Maths and English grade B or equivalent or previous claims experience.

    Numerate with strong attention to detail

    Enjoy following processes from start to a conclusion

    Ability to deal with people in all situations and at all levels in a calm and sympathetic manner

    Proven experience of dealing with people over the telephone

    Experience of working to strict deadlines and targets

    Good IT skills

    Team Player

    In return you will receive;

    Training and support

    Opportunity to study for Insurance exams

    Friendly team environment

    Up to 10% annual bonus

    Death in service cover

    Private Health Cover


    Modern Offices

    Tru Recruitment Ltd are acting as an employment agency for this vacancy. If you do not hear from us within 5 working days then we are sorry, but you have not been successful on this occasion, but please do not hesitate to apply for any future vacancies that we advertise.

    This job was originally posted as

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