Credit Controller Apprenticeship

16 May 2018
15 Jun 2018
Contract Type
Full Time

Company description:

E.ON provides electricity and gas to millions of homes and businesses here in the UK. It’s incredibly complex work. It takes the talents of thousands of people to do what we do. Yet our vision is a simple one. We want to be the trusted energy partner for our customers. We’re doing that by making energy cleaner and simpler to understand. We’re also doing it by being genuinely helpful people and treating our customers fairly.

Job description:

Our New Connections department is now offering the opportunity to join E.ON as an apprentice. Credit Controller Apprenticeship Do you have a passion for Credit Controller?

Why not join our Apprentice Scheme that offers great opportunities if you want to embark on an interesting career with a company that has our customers at the heart of everything we do.

We are recruiting for a Credit Controller to join our New Connections Team which are based at our Coventry office on Westwood Business Park.

What you will learn on the scheme?

•Invoicing and monitoring payments.
•Allocating and reconciling accounts.
•Speaking to customers.
•Resolving customer queries.

As part of the programme you may be required to move between our UK based offices.

Not only will you be gaining valuable experience with a leading energy company, you could gain additional qualifications, equivalent to an NVQ Level 2. This in turn could lead to a full time, permanent role within E.ON for the right candidates.

What does the Apprenticeship involve?

The Apprenticeship itself will earn £10,500 a year starting salary with an opportunity to progress to £12,500.

It will last a minimum of 14 months and will see you based in our Coventry Office.

Once you're there you'll develop the skills you need for the job as well as gaining a thorough understanding of our wider Customer Operations business. You will be working with some of the best people in the business, so you’ll be very well placed to progress with us once the apprenticeship comes to an end.

For those who complete the Apprenticeship there will be an opportunity to take up a permanent, full time role within E.ON, with the additional opportunity to carry on studying for more qualifications whilst earning a very competitive salary.

Required profile:

What do we need from you?

· You’ll need to be 16+ due to the financial nature of the role.

· Good communication skills – with the ability to demonstrate empathy and support to customer – both written and verbal.

· A passion for customer service with the ability to identify customer needs and help provide solutions.

· Positive attitude - you'll be enthusiastic and eager to learn.

· Reliability - you'll need to have good attendance and excellent timekeeping skills

· Ability to operate at GCSE level or equivalent in English and Maths at C or above.

The application process:

Upon completion of the online application form we will contact you by telephone to discuss your application (and also assess your communication skills); then we will be inviting applicants to attend an Experience Day in the Coventry area.

This will be a fairly informal session lasting approximately 3-4 hours where we can learn more about you, your skills and abilities, and your suitability for the role. It will also give us an opportunity to answer any questions you may have regarding the scheme.

From the Assessment Centres, all applicants will be contacted and given feedback, and successful applicants will be offered a provisional offer of employment, based on successful completion of E.ON’s Onboarding procedures.

Additional Information

This role will be based at Westwood Business Park, Coventry, CV4 8LG

We will be holding the assessment days on the week commencing 21st May 2018 at the Coventry office.

The start date for successful candidates will be 5th July 2018

For more information on reasonable adjustments please click here.

E.ON is committed to equal opportunities and actively promotes diversity, equality and flexibility.

What we offer:

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